Confidentiality of personal data

We pay particular attention to the confidentiality of the data of our visitors to the site. www.zoukjam.com"the Site" and we undertake to respect the confidentiality of the personal information we collect, in particular the European Community's General Data Protection Regulation ("GDPR").

Data Protection Act of 6 January 1978

In accordance with articles 39 et seq. of French law no. 78-17 of 6 January 1978 on data processing, data files and individual liberties, any person may obtain communication and, where appropriate, rectification or deletion of information concerning him or her. This data is that which you have voluntarily recorded when requesting information or registering for one of our services, or when finalising a commercial transaction.

Responsible for processing your personal data:
Company EVENTS OVERSEAS CONSULTING LTD
Registered office: Kemp House 152-160 City Road EC1V 2NX London -United Kingdom

Company number: 09234053 - Jurisdiction: United Kingdom
E-mail address: contact@zoukjam.com

To exercise your right to access, rectify or delete your data, you can write to us at any time by e-mail: contact@zoukjam.com
or by post to the following address
EVENTS OVERSEAS CONSULTING LTD - Kemp House 152-160 city Road EC1V 2NX London -United Kingdom

Purpose of processing personal information

EVENTS OVERSEAS CONSULTING LTD is committed to protecting the privacy and personal information that visitors may provide for communication and information purposes. This information is important to us in order to provide you with the best possible service.

The information provided is intended to manage your requests for information via our contact form or your subscription to our newsletter, as well as for the proper processing of an order or the proper monitoring of customer relations (in the event of after-sales service or a dispute).

Transmission of personal information

EVENTS OVERSEAS CONSULTING LTD undertakes not to pass on or sell any personal information about you to third parties or to use this information for any unintended purpose.

Security and data protection

EVENTS OVERSEAS CONSULTING LTD undertakes to take all necessary precautions to protect the security of data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties.

Information on cookies

Users are informed that when they visit the site www.zoukjam.comWhen you visit a website, one or more cookies may be automatically installed on your computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to the browsing of a computer on a site, information which is strictly necessary for the provision of the services or information you have requested. The data obtained in this way is intended to facilitate subsequent browsing of the site and is also used to measure the number of visitors to the site by providing us with information on the characteristics of the operating system, browser or devices (computer, tablet, smartphone) that you use to access our services, your location such as your IP address, your browsing habits and your interactions with the content of the site, such as the pages visited, the search keywords used and the frequency of your visits to the site.

The list of cookies that can be used :

  • session ID cookies for your Customer Area: the data you provide enables us to identify you in order to access your Customer Area on the site, access to which is reserved for authenticated persons;
  • shopping basket" cookies;
  • authentication cookies ;
  • service cookies: relating to additional functionalities made available to the visitor (publishing a product review, accessing the "like" function on social networks, etc.);
  • audience measurement analysis cookies ("statistical cookies"): the data collected by these cookies is not cross-referenced with other processing (or is previously anonymised) and is used solely to produce anonymous statistics in order to continually improve our site. They are not used to track your browsing to other sites or to pinpoint your exact location. These cookies are stored on your computer and are used to analyse site usage. We collect IP addresses (known as IP masking) anonymously in order to evaluate your use of the site, to produce reports on site activity and to provide us with other services relating to site use.

You can set your browser to notify you when you receive a cookie and refuse it if you prefer. For more information, click here: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

If you refuse to install a cookie, you may not be able to access certain services.

Publisher and use of potential cookies :

  • Publisher: Google Analytics
    Cookie name: _ga
    Purpose: to distinguish site users in the solution (takes a random ID)
    Cookie name: gat_cmTracker
    Purpose: Google Analytics statistics
  • Publisher: Facebook
    Cookie name : en
  • Publisher: Google Adwords
    Purpose: to identify users browsing the site

Data collected

The website www.zoukjam.com may record IP addresses, the country and town from which visitors come, the operating system used and other technical information for statistical purposes in order to improve its services.

Subscribing to our newsletter requires the storage of your email address. This data is only used for the purpose of sending newsletters and is not passed on to any third parties. You can unsubscribe at any time by clicking on the link at the bottom of each email you receive.
Alternatively, you can write to us by email: contact@zoukjam.com, or by post at the following address:
EVENTS OVERSEAS CONSULTING LTD - Kemp House 152-160 city Road EC1V 2NX London -United Kingdom

Our contact form collects and stores the following personal data:

  • Your surname(s) and first name(s)
  • Your e-mail address
  • Your telephone number(s)
  • The files you wish to send us

Depending on the information you provide, your personal data may contain the following information:

  • Your marital status
  • The number of children
  • Your postal address
  • Your date of birth
  • Your gender
  • Your payment methods
  • Your order history
  • Your password
  • After-sales service
  • Your preferences and interests
  • Products viewed
  • Information about tracking your order, delivery and payment
  • Your claims

This information is confidential and is only used for the purpose of replying by e-mail or telephone to the request made by the Internet user via the contact form, but also as part of a commercial transaction (order, delivery, invoicing, after-sales service, order tracking information, customer accounting, customer relations, etc.).
Under no circumstances will it be used for advertising purposes or passed on to third parties.
The site explicitly mentions the information that must be provided in order for our services to be able to deal with it appropriately and optimally, and the information that is provided by the user on a completely voluntary basis.
For online payment by credit card, EVENTS OVERSEAS CONSULTING LTD guarantees secure payment via its bank's CB module. Under no circumstances does the payment information pass through the vendor. They are processed directly by the affiliated banking organisation.

5. Protection of people and property - management of personal data :

User: Internet user connecting to and using the above-mentioned site: www.zoukjam.com
In France, personal data is protected by law no. 78-87 of 6 January 1978, law no. 2004-801 of 6 August 2004, article L. 226-13 of the Criminal Code and the European Directive of 24 October 1995.

On the website www.zoukjam.comThe owner of the site only collects personal information relating to the user for the purposes of certain services offered by the site. www.zoukjam.com. Users provide this information with full knowledge of the facts, particularly when they enter it themselves. It is then specified to the user of the site www.zoukjam.com the obligation to provide this information.
In accordance with the provisions of articles 38 et seq. of the French Data Protection Act 78-17 of 6 January 1978, all users have the right to access, rectify, delete and oppose any personal data concerning them. To exercise this right, send your request to www.zoukjam.comt by email: contact@zoukjam.net or by sending a written and signed request, accompanied by a copy of the identity document bearing the signature of the holder of the document, specifying the address to which the reply should be sent.

No personal information about the user of the www.zoukjam.com is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the purchase of the site www.zoukjam.com to the owner of the site and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data vis-à-vis the user of the site. www.zoukjam.com.

Databases are protected by the provisions of the Law of 1 July 1998 transposing Directive 96/9 of 11 March 1996 on the legal protection of databases.

Retention period of collected data

The data collected is kept :

  • 36 months (3 years): for inactive people. This is the right to be forgotten. The data is then processed anonymously for purely statistical purposes;
  • every 13 months: renewal of consent by site visitors to the processing of cookies;
  • 10 years from the end of the financial year: accounting documents. These include accounting books and registers (journal, general ledger, inventory book, etc.) as well as supporting documents (order, delivery or receipt slip, customer and supplier invoice, etc.).

We keep the contact details of deleted contacts on an opposition list so that we do not contact them again in the future and so that we can justify our processing and our compliance with regulations.

However, at the end of the aforementioned periods, including your request for deletion, your data may be archived in order to comply with our legal, accounting and tax obligations (e.g. obligation to retain invoices for 10 years in accordance with article L. 123-22 of the French Commercial Code) and/or during the applicable limitation period and/or in the event of legal proceedings for the duration of said proceedings.

The communications we may send you

  • Information and newsletters;
  • Service emails: following an order or as part of the follow-up to a contract;
  • Satisfaction surveys or requests for product reviews following a purchase on our site or in shop;
  • Product or artist alerts: these alerts keep you informed by e-mail of any availability or news of interest to you: forthcoming availability of a product that is out of stock, recurrent information on the latest news about an author or a theme, etc.
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